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Frequently asked questions

Spa

Where do I park?

Parking is available in the free lot across the street from the spa, as well as free parking at Mana Foods and street parking throughout town. Paid parking is available behind Choice Health Bar. We recommend allowing a few extra minutes to find a spot, as parking in Paia can be limited during peak hours. Please note that we do not have dedicated on-site parking.

I'm an influencer - do you offer trades?

We’d love to hear from you. Please contact us megan@scapemaui.com to share a bit about yourself and your ideas. Our team will review your submission and reach out directly if we feel it’s a good fit. We look forward to the possibility of creating thoughtful, engaging content together.

Can I bring outside food and drink?

We do not currently permit outside food and drink however we do have snacks and drinks at Scape.

What's the cancellation fee?

To respect the time of our team and guests, we kindly ask for at least 24 hours’ notice when canceling or rescheduling an appointment. Cancellations or changes made with less than 24 hours’ notice will incur a 100% fee.

Do you offer a kamaʻāina discount?

Yes, we do. 10% off services. A valid Hawaiʻi State Driver’s License is required at the time of your visit to receive the kamaʻāina rate.